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Certified: SERVPRO Cleaned for Fort Worth

5/21/2020 (Permalink)

Certified: SERVPRO Cleaned badge on a window. SERVPRO of North Richland Hills is a full-service cleaning and restoration company in Fort Worth, Texas. Contact us to get Certified: SERVPRO Cleaned.

“Clean” Has a New Definition

The Coronavirus pandemic has resulted in employees and customers demanding a new, higher standard of cleaning and sanitation for worksites and stores. 

COVID-19 has forever changed what it means to be “clean”. 

Clean isn’t enough anymore.  Today, we want to know we are safe. 

Certified: SERVPRO Cleaned answers the new demand for a higher standard of cleaning services.  Our program is a proactive cleaning service that proactively targets viral pathogens.  We combine cleaning and sanitization to help create a safe environment. 

Before Coronavius arrived in North Texas, SERVPRO of North Richland Hills was already a leader in biohazard cleaning in Fort Worth.  When COVID-19 cleaning became a necessary and daily part of our life, we took our 30+ years of experience and shifted to become one of the leading COVID-19 cleaning companies in Fort Worth and the Mid-Cities.  We’ve honed a process to clean and sanitize buildings over the last few months, and now we are helping elevate the standard of cleanliness for commercial properties in DFW. 

Complimentary Cleaning Plans Custom-Made for You

Your building and its specific needs are unlike any other.  There is no such thing as a blanket cleaning plan that truly meets each property owner’s needs.  

We understand that, and that’s why we create a plan that is made especially to meet your needs and wishes. 

Contact us today to schedule your Cleaning Protocol Consultant to visit your property and start creating your building’s cleaning protocol. 

The Certified: SERVPRO Cleaned Process

1 - Consult

Every Certified: SERVPRO Cleaned program starts with a free consultation.  A custom cleaning protocol isn’t useful unless we really understand your needs and your property.  

Each of our clients is assigned a Cleaning Protocol Specialist.  They will:

  • Be your one-point contact there for you when you need them. 
  • Get to know you and your building to create the perfect cleaning plan for you. 
  • Keep you updated on the latest federal and local guidelines to make sure your cleaning plan continues to meet regulations. 
  • Work with you on any changes or adjustments your plan needs as you work to increase your capacity and get back to normal levels of traffic. 

Your Cleaning Protocol Specialist will take many different factors into consideration when creating a cleaning protocol for you, like:

  • Cleaning frequency: one-time, daily, weekly, etcetera. 
  • The surfaces in your building that are high-touch points. 
  • Cleaning needs for different types of surface e.g. office spaces versus industrial kitchens versus dining rooms, etcetera. 
  • A cleaning schedule made to prevent business disruption. 
  • And more.

2 - Clean

After your cleaning protocol is finalized, we’ll take care of the rest.

It’s that simple. 

We will:

  • Visit your property on the assigned date(s) and times and provide the cleaning services listed on your custom cleaning plan.  Your cleaning schedule can include:
    • After-hours
    • Overnight
    • Weekends
    • Holidays
  • Always adhere to the latest safety guidelines and protocols set by the CDC (Centers for Disease Control and Prevention) and governments. 
  • Utilize the most detergents and disinfectants that best suit your needs. 

When and where we clean will be custom to you, but almost every cleaning plan will involve the following: 

  • Cleaning of porous surfaces.  These are areas that allow absorption of moisture, like carpets and upholstery.  These types of surfaces are usually vacuumed and, when needed, deep washed. 
  • Cleaning of non-porous surfaces.  These are areas that do not readily allow absorption of moisture, like stainless steel.  These are cleaned by wiping off dust and debris with a detergent cleaner. 
  • Disinfecting non-porous surfaces using a disinfectant.  
  • Our technicians will use the right equipment, like ULV Foggers and Electrostatic Sprayers. 

SERVPROXIDE is our disinfectant of choice.  It is proprietary to SERVPRO, EPA-registered, and is certified by the National Sanitation Foundation for direct food and contact use. 

3 - Certify 

Let everyone know you now have a higher standard of clean.

We’ll help you promote your building’s cleanliness and sanitation by:

  • Providing you with a Certified: SERVPRO Cleaned badge which will be installed on a front-facing window.  
  • Give you content like social media posts and email newsletters.  
  • Promote your business information on our franchise social media channels.  If your business is open to the public and is re-opening, we’ll even post your re-opening date, business hours, and location. 

Automatically Join our Damage Restoration Priority List

Every Certified: SERVPRO Cleaned client of ours is automatically added to our Damage Restoration Priority List.  This will give you:

  • 24-hour emergency dispatch for any emergency restoration need, like fire or water damage
  • Priority dispatch during high-demand times, such as major storm events.  

Because we’ll know your building layout and contents, we’ll also know how to respond should you ever have a fire or water damage.  Before anything happens, we’ll already have a plan in place to help. 

COVID-19 Cleaning in Forth Worth and the Mid-Cities

Our family of SERVPRO franchises has cleaned over 1 million square feet of property after positive COVID-19 diagnosis.  We are one of the most experienced Coronavirus cleaning companies in DFW. 

For our Certified: SERVPRO Cleaned clients, this means that:

  • You will have a trusted, experienced company to help you in case of a suspected or confused COVID-19 case.  
  • We can dispatch immediately, 24-hours a day, every day of the year. 

Dallas Fort Worth is our home, and helping our neighbors has always been our mission.  When Coronavirus cleaning became a necessary part of daily life, our franchise wanted to make sure we were available to help everyone in need.

We are committed to continuing to clean after COVID-19 to keep our homes and businesses safe.  In the last few months, we have cleaned: 

  • First Responder Headquarters
  • Ambulances, Police Vehicles, and Fire Trucks
  • Airports
  • Shipping Warehouses
  • Doctors’ Offices
  • Retail Stores
  • Restaurants
  • Office Buildings
  • Car Repair Shops
  • Construction Sites
  • Industrial Machinery
  • Thousands of pounds of clothing and other textiles 

Cleaning Consultations are Free. Schedule Yours Today

We’re here to help.  Contact us today to schedule a visit for your Cleaning Protocol Specialist. 

We’re a Cleanup and Restoration Company Near You

With the Certified: SERVPRO Cleaned badge on your window, you are reassuring your employees and customers that you understand the necessity for a new standard of clean. 

SERVPRO is the #1 choice in cleanup and restoration.  Partnering with our company to provide professional, proactive viral pathogen cleanup for your building will lend you our decades of experience and expertise.  

Are you ready to get started? 

SERVPRO of North Richland Hills has been serving Fort Worth and the Mid-Cities for over 30 years.  

Call us today. 

We are Here to Help. 

Reopening Day Coronavirus Cleaning: What Businesses Should Know

5/5/2020 (Permalink)

gloved hand holding spray bottle Reopening After Coronavirus

Texas is gradually yet cautiously reopening businesses after many weeks of statewide closures due to the Coronavirus. We look forward to easing back into our familiar activities and habits, but we must do so in a way that avoids a spike in COVID-19 cases.

If and when they are ready, the following businesses are allowed to reopen starting May 1st (per phase one of Governor Abbott’s reopening plan): retail stores, restaurants, movie theaters, and malls at 25% capacity. The next phase will allow additional categories of businesses to reopen.

Public use spaces are of the utmost concern when assessing the risk of viral spread. Since areas where people congregate are most susceptible to spreading the virus, we must ensure these places are properly managed.

Examples Of Businesses With Communal Area Risk:

  • Restaurant dining areas
  • Churches
  • Hotels
  • Venues
  • Theaters
  • Daycare centers
  • Private schools
  • Bars
  • Gyms
  • Arcades
  • Bowling alleys

Implementing standard operating procedures that are proactive against the spread of disease improves the chances of businesses reopening and remaining open. We do so by abiding by standard practices set in place by the CDC reopening directives.

Working together as a community to make reopening efforts a success, we must continue to abide by health and safety practices such as social distancing, staying home when ill, frequent handwashing, etc. 

We’re amazed to see how our local businesses have been able to adapt to a new normal. We are here to do our part to help businesses safely and confidently prepare for reopening.

Steps to Create an Effective Cleaning Guideline for Your Business

1. Develop Your Plan

A complete and thorough plan accounts for every square foot of the business facility with special emphasis on areas most frequently used by humans - both workers and customers. 

Having a comprehensive hygiene and safety plan in place is essential to a successful reopening. This consists of both the cleaning process before opening as well as ongoing sanitary maintenance.

As staff and patrons acclimate into a new normal, having a solid plan in place that includes thorough cleaning guidelines and best practices are essential. Your plan is fundamental in reestablishing confidence in resuming the use of your space. 

We begin this plan with an inventory of what needs to be cleaned, what requires disinfection, and what equipment is needed to promote safe operations. 

Determine What Needs to Be Cleaned

Businesses that have been shut down for a while will need a thorough top to bottom cleaning - especially the “high touch” areas but also areas that are rarely or never touched.

It may help to print out a map of your entire facility including the exterior property. Mark off the places where most human activity and contact occurs. 

A map allows you to account for all areas of the premises to ensure that each and every section has been clean. Then you can refer to the specially marked hot spots that need more concentrated attention for sanitation.

The CDC put together an at-a-glance cleaning and disinfection decision tool for national reopening operations. It provides core cleaning guidelines and instructions for properties in general.

Refer to guides specific to your industry and consult with your colleagues to get a complete cleaning plan together.

Determine What Needs to Be Disinfected

Surfaces should be cleaned with EPA approved disinfectants that are specifically intended to combat COVID-19. Closely follow the product directions for maximum effectiveness. (Refer to the EPA guide and list of SARS-CoV-2 disinfectants).

The CDC advises the public to be mindful of “the high touch areas” when it comes to public spaces. Frequent contact with these areas requires increased sanitation for both routing surface cleaning and persistent hand washing.

Examples of Common High Touch Areas:

  • ATM machines
  • Countertops
  • Desks
  • Doorknobs
  • Faucets and sinks
  • Gas pump handles
  • Handles
  • Keyboards
  • Light switches
  • Phones
  • Tables
  • Toilets
  • Touch screens

Seek checklists specific to your business type and consult with your staff to account for all areas that are known for harboring germs and what ought to be sanitized most frequently.

Determine What Equipment and Items are Needed

Once you understand what needs to be clean, double-check that you have everything you need to complete a thorough job.

For some cleaning solutions and procedures, it’s necessary to use special PPE (personal protective equipment) or gloves. When the use of fumigants or fogs is required, this may require special equipment or specialists trained to safely use such products.

Our SERVPRO team is equipped and has the professional expertise to conduct a thorough commercial cleaning (including processes that require complete PPE).

Unsure if you have everything you need? Give us a call at (817) 589-1499. We are happy to answer any questions you have about supplies and procedures.

2. Implement Your Plan

Once you’ve integrated all the necessary information to finalize your complete plan and cleaning guidelines, it’s time to execute your reopening plan.

We start this procedure by cleaning areas that appear to be dirty and use the appropriate cleaning products.

Clean Visibility Dirty Surfaces

Inspect all areas inside and outside for surfaces that look dingy, grimy, or otherwise unclean. 

To prepare for the disinfectant application, clean all of these surfaces with soap and water.

Remember to properly clean porous materials such as textiles, rugs, seats, etc., using the appropriate methods. 

For example, launder cloth products according to washing instructions with the appropriate strength of detergent at the warmest temperature possible. Make sure fabrics and rugs are completely dried.

Remember to use proper PPE and thoroughly wash your hands after you’ve finished cleaning.

Use Appropriate Disinfectant and Cleaning Products

Once the dirty surfaces have been washed and dried, we can begin using disinfectants on these same surfaces. 

Read the complete cleaning instructions for the proper use of the disinfectant including the use of proper PPE. 

Train your staff to use the disinfectant as explicitly directed by the instruction details. This ensures worker safety and optimal effectiveness. Remember to use proper ventilation when using chemicals.

Remind your staff to wash their hands thoroughly after handling disinfectant and cleanse any skin that may come in contact with the disinfectant. 

Carefully use disinfectant wherever needed and per the directions safeguards staff and patrons from hazards (both germs and cleaning products).

3. Maintain and Revise Plan

New habits are created through repetition and accountability.  These efforts stem from a commitment to consistently follow through with the new standard operating procedure.

Auditing your process with daily checklists, inspections, and training drills will help solidify the new policies that work to prevent the spread of viruses.

Health and safety practices should also include stay at home policies for sick employees and customers. Be proactive to ensure that symptomatic employees and customers are promptly directed away from public spaces. 

CDC guidelines advise that employees with symptoms of COVID should self-isolate for 7 days, and return to work once they have been symptom-free for at least 3 days (without medication).

But we remember that because of COVID-19 so much changed practically overnight. Texas businesses have already adapted to change, but we must remain vigilant and flexible to emerging issues.

Be resolute with your best practices, but also prepared to modify these plans when necessary.

Follow National and Local Government Guidance

One very important reason to be ready for plan modifications is the possibility of policy change at the city, county, state, and national levels.

Monitor the following websites for updates:

Other regulatory organizations specific to your industry may be of high relevance to your business practices. Stay up to date with those resources as well. 

Signing up for alerts and following social media accounts is also helpful to keep up with urgent announcements.

Coronavirus Cleaning and Decontamination Services for Reopening

SERVPRO of North Richland Hills has been promoting public health in the Dallas Fort Worth area with 34 years of superior industrial cleaning services including biohazard cleanup.

We’re honored to put our decades of experience to good use by cleaning hundreds of thousands of square feet in areas affected by confirmed cases of COVID-19.

We’ve come to the aid of homeowners, first responders, airports, as well as many types of businesses including shipping, manufacturing, healthcare, etc.

Some cleaning companies may charge less for services and this is typically due to workers not using proper PPE. Because health and safety are our highest priority, we don’t cut corners on protection equipment for our frontline workers. We ensure that our technicians have sufficient protective equipment.

Our professional technicians have everything they need to perform complete bioremediation services that thoroughly clean, disinfect, and sanitize properties.

What We Have To Offer Our Local Businesses:

  • 24/7 emergency cleaning services. This means we work around your hours of operation. If it works best for you to have the job done overnight, we make it happen.
  • SERVPRO continues to be the most renowned cleaning, decontamination, and restoration brand in the country. International airports and federal agency operations have trusted our IICRC trained technicians and industrial-grade disinfectant to properly sanitize affected properties. 
  • No matter the size of the job site, we have the right services and equipment to see it through.
  • Effective and professional bioremediation services will completely clean, disinfect, and sanitize the job site.
  • Perform the work with uncompromising safety and hygiene standards.
  • We apply CDC-recommended & EPA-registered disinfectants to all porous and non-porous surfaces, such as walls up to 8 feet. 
  • We are cautious with moisture-sensitive surfaces and carefully wipe such items with a disinfectant-wet towelette. 
  • Wipe down high-touch surfaces. 
  • Issue a certification that your property was professionally cleaned by SERVPRO of North Richland Hills. 
  • Social media announcement to inform the public that your business was cleaned by SERVPRO of North Richland Hills and is ready to re-open to patrons.
  • Our refresh services include:
    • Air duct cleaning with new a/c filters
    • Carpet cleaning
    • HEPA air scrubbing
    • Upholstery cleaning

Our SERVPRO of North Richland Hills mission is to support our local businesses in adapting to the new normal and in reopening their facilities in a safe and conscientious way. 

Our goal is to empower your business to reopen with confidence! The staff and the patrons may be a bit unsure about returning to a business that has been closed for a while, but we believe that a thoroughly cleaned premises with a proactive maintenance plan in place goes a long way in bringing peace of mind for all involved.

We’re here to support you in your reopening! Call us today with your questions at (817) 589-1499 or complete our quick and easy contact form anytime.

Shocking Facts About Lightning

3/13/2020 (Permalink)

Lightning is one of the leading causes of weather-related fatalities.

As the weather begins to warm up, we know that means summer storm will soon be approaching. 

Lightning is one of the leading causes of weather-related fatalities. Though the odds of being struck by lightning in a given year are only around 1 in 500,000, some factors can put you at greater risk for being struck. Here are a few lightning safety tips.

Be aware. Check the forecast before participating in outdoor activities. If it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available.

Go indoors. Remember the phrase, “When thunder roars, go indoors.” Find a safe enclosed shelter when you hear thunder. Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.

Avoid windows, doors, porches, and concrete. Do not lie on concrete floors and avoid leaning on concrete walls. Lightning can travel through any metal wires or bars that are in the concrete walls or flooring. 

Avoid water. Do not bathe, shower, wash dishes, or have any other contact with water during a thunderstorm because lightning can travel through a building’s plumbing. 

We Sell “Peace of Mind” When it Comes to Handling Your Residential Fire

3/10/2020 (Permalink)

If the unthinkable happens and a fire strikes your business or home, give the experts at SERVPRO of North Richland Hills a call.

Did you know cooking equipment is the leading cause of residential fires? As you find yourself in the kitchen from time to time, fire precautions should be top of mind.

A property owner experiences a flood of emotions when a fire ravages their business or home. Fear, uncertainty, stress, and doubt about the future of the property and their livelihood can be overwhelming to a property owner long after the flames have been extinguished and the smoke has cleared. After the first wave of heroes have rescued the property, let SERVPRO of North Richland Hills help you restore it to its preloss condition. Combining rapid response, the utmost professionalism, and open communication throughout the entire job process, we strive to restore not only the home or business structure, but also the customer’s peace of mind.

The National Fire Protection Association (NFPA) offers the following eye-opening statistics on structure fires.

  • 482,030 structure fires were reported in the United States in 2018.
  • These fires caused $9.9 billion in property damages.
  • One structure fire was reported every 48 seconds.

If the unthinkable happens and a fire strikes your business or home, give the experts at SERVPRO of North Richland Hills a call. We will help make it "Like it never even happened."

CORONAVIRUS: Preventative Methods

3/9/2020 (Permalink)

Coronavirus - Preventative Methods in your North Texas facilities

Any business in the North Texas area that receives shipments from overseas is extremely likely to be exposed to the most recent outbreak of the Coronavirus pandemic. If you have employees that have recently traveled out of the country, the chance of them bringing it back with them is very likely. Our teams have recently been trained on how to properly decontaminate an area that could be/has been affected by COVID-19.

There are 3 categories of treatment that SERVPRO of North Richland Hills offers.
To learn more about what we can do to help prevent a COVID-19 outbreak in your facility, call our office today.

Visit our SERVPRO of North Richland Hills Facebook page or Instagram page to learn more about the categories of threat.

CDC Coronavirus information:

Call the Cleanup Team that is Faster to Any Size Disaster

3/6/2020 (Permalink)

Be ready for the worst, with the very best.

The first 48 hours after a fire damage can make the difference between restoring versus replacing damaged property and personal belongings. Rapid response and timely mitigation can help prevent fire damage from creating long-term problems.

SERVPRO of North Richland Hills understands that returning to normal is your primary concern. SERVPRO response team employees are trained in caring for both you and your property. By responding quickly with a full line of fire cleanup and restoration services, SERVPRO of NRH can help you get your home or business back up and running quickly and help protect your property and belongings.

If your home or business suffers a fire damage, contact SERVPRO of NRH to help make it "Like it never even happened."

When fire or water damage puts the things that matter most to you on the lines, you need the very best help on the line, as well. That’s why knowing the easiest ways to connect to your local franchise is so important. Just go to or call 817-589-1499. We are a leader in giving control back to the homeowners, property managers, and even entire communities after the ravaging effects of water or fire. So whether you are responsible for 1,000 square feet or 100,000--be ready for the worst, with the very best.

Catch Appliance Leaks Before Water Damage Occurs

2/12/2020 (Permalink)

All household appliances that utilize water are prone to leaks in one way or another, but if these leaks are not caught early, water damage can begin.

All household appliances that utilize water are prone to leaks in one way or another, but if these leaks are not caught early on, water damage can begin.

Because many appliances are not moved or inspected with frequency, this water damage can be harbored for ages before homeowners are made aware—this is why regular inspections are so important for prevention.

Inspect These Appliances for Leaks Often

Hot Water Heater

The lifetime of a hot water heater will typically span 10 to 15 years, but leaks can start much earlier than this. The seals and pipes connected to the hot water heater can often break down, so keeping an eye out for any accumulation both during and after use is a smart move.


The rarity with which refrigerators are moved can lead to secret water damage that festers for ages before it is brought to light. A refrigerator’s water lines are typically made from a soft plastic that can easily fail, so checking for leaks behind and under the fridge as part of your annual home maintenance is wise.


A dishwasher’s tubing is just as problematic as a refrigerator, but is even more isolated and utilizes far more water. Additionally, homeowner’s insurance often does not cover water damage caused by older models of dishwashers, so regular checks are extremely important to keep up with.

Washing Machine

Washing machine hoses are some of the most common sources of leaks. Because they are notorious for this, it is recommended that they are inspected at least once a month by homeowners so you can be sure no issues have arisen. In addition to these regular checks, they should be fully replaced every five years in order to prevent hidden deterioration.

Air Conditioner

The drain in your HVAC unit is designed to keep condensation from pooling in and around the unit, but if this drain malfunctions, water damage can quickly be caused. Reference your manufacturer’s manual to determine how often your unit should be inspected and serviced—having a professional technician evaluate your machine is the best defense against HVAC-created water damage.

If your home or business is affected by an appliance leak, call SERVPRO of North Richland Hills! Our teams are Here to Help.

SERVPRO of North Richland Hills | Here to Help Recover from Storm Damages

2/10/2020 (Permalink)

Storm damage is often a multifaceted problem, involving structural and water damage that homeowners must contend with.

Storms are a common occurrence, but that does not make them any less destructive. In 2018, storm-related damages and losses cost homeowners in the range of 2 billion dollars. For homeowners, it is important to have a plan in place for how to recover.

Making advance plans for how to deal with storm damage is a smart way to protect your investment, and it is important to choose a restoration company that will be on your side. That is why when it comes to damage restoration after a storm, we are the right choice.

Why Our Storm Damage Approach Sets Us Apart

We Are Specialized in Multiple Types of Damage

Storm damage is often a multifaceted problem, involving structural and water damage that homeowners must contend with. To provide our customers with the highest level of service, we make sure that we are fully qualified and trained in all types of damage restoration—this way when you call us, you can be assured that all your damage will be handled.

We Invest in Our Technicians

The technicians who are on the ground doing your restoration are extremely important to the process—which is why we invest heavily in our team. We make sure everyone is trained according to industry standards from the Institute of Inspection Cleaning and Restoration Certification, and we provide ample opportunity for continued education and career development.

We Have a Local Presence and National Resources

We are proud to be a local member of the Dallas/Fort Worth community, but we are also grateful that we have national resources to help the community in times of need. When destructive storms roll through, we can call upon other SERVPRO® locations across the country to provide extra resources and ensure that everyone gets the restoration they need.

By Upholding Our Positive Reputation

Communities are vulnerable after destructive storms move through, giving rise to unscrupulous restoration scams designed to take advantage of the victims. Because we have a long-standing reputation as leaders in the restoration industry, you can rest assured that we are a legitimate business that is here to work for you and the entire community.

Call SERVPRO of North Richland Hills, your trusted restoration team, members of your community.

Making Sure You Are Ready to Start Rebuilding After Water Damage in your Commercial Building

2/7/2020 (Permalink)

Call SERVPRO of North Richland Hills if your business has suffered from water damage!

Once waters from flood or leaks recede and clean up has been done, most folks just want to get back into their business office and start rebuilding. However, one problem is that materials submerged in water have probably absorbed a large amount of water. Rebuilding or renovating too quickly after a flood can cause continuing problems like mold growth, insect infestations, and the deterioration of walls, flooring, wood and wall coverings. Flood waters are not going to be clean, either. Therefore, most porous building materials must be removed and replaced with new materials.

Here is a checklist to refer to if your office experiences water damage:

Safety first!

  • Inspect for outside structural and electrical damage to determine if it is safe to enter. Fire hazards and gas leaks will need to be identified, as well. Use battery-powered light sources.
  • Wear sturdy shoes, rubber gloves, and eye protection. Watch for fire ants, snakes, or other animals.
  • If mold is present, wear a respirator that can filter spores.

Next steps:

  • Contact your insurance adjuster immediately.
  • Begin cleanup, salvage, and drying as soon as possible, and be sure to take photos for use for inventory. All steps suggested on this page can be taken before an adjuster arrives. Keep damaged materials for proof of loss. 
  • The adjuster will assess all office damage, and as the owner, you will need to sign a proof of loss statement. 

Electrical Systems:

  • Check that all electric and gas services are turned off before entering the premises for the first time. 
  • Have an electrician check for grounds and other unsafe conditions before reconnecting the system.

Furnishings and Carpets

  • Remove all furniture, bedding, and carpeting and bring it outdoors to be cleaned and dried (or discarded).
  • Flooded carpets and rugs should be replaced since flood water may contain contaminants, and affected carpet pads should always be discarded and replaced. Remove these items within 48 hours after flooding subsides. 
  • Thoroughly dry the carpet and subfloor as quickly as possible. If carpet is installed when damp, it can mildew.
  • All upholstered furniture and mattresses contaminated by flood water should be discarded, and solid wood, metal and plastic furniture may be cleaned and restored.  Hose off any mud, then clean, sanitize, and let your furniture dry completely out of direct sunlight.


  • Open flooded walls, even if they appear undamaged, to prevent mold, odor, and structural decay. Remove water from the structure as rapidly as possible and ventilate.
  • Remove baseboards and cut holes in wallboard to drain uninsulated walls, and remove the interior surface of insulated walls to a point above water height. Discard flooded drywall. Remove and discard all wet fibrous insulation. Clean out mud. Wall studs and plates may be sprayed with disinfectant (1 cup bleach/gallon water) to kill any existing mold and fungi.
  • Speed dry with dehumidifiers and fans. Leave walls open until they have thoroughly dried, which may take up to a month.
  • Select replacement materials that will withstand future floods (such as rigid foam insulation, removable wainscoting, ceramic tile, etc.).

Here at SERVPRO of North Richland Hills, we are experts at cleanups after water or fire damage, no matter the size of the event. If your office has been affected by water damage, either from a leak or a flood, we are here to help. We are mold remediation specialists, too!

What to Expect During a Fire You Weren't Expecting

2/5/2020 (Permalink)

Fire Damage

What to Expect from a Fire Damage Restoration Project

A fire damage event is difficult for the home or business owner on many levels, and the restoration process that follows can be intimidating. Today we are sharing what you can expect from a fire restoration project. Each fire event is a little different, and each will require a unique solution, although the overall general process stays the same. The steps we are listing below will illustrate the SERVPRO process for the average fire damage emergency.

  • Emergency Contact. Your restoration process begins the moment that you contact us. Our representative will ask you questions regarding the fire damage event that will help us to respond with the appropriate equipment and resources for your particular situation.
  • Inspection and Fire Damage Assessment. Our team will carefully inspect and test all the adjoining rooms of your home or business to determine the extent of the fire, smoke, and soot damage. This step is vital to us, allowing us to develop the perfect plan of action for your property.
  • Immediate Board-Up and Roof-Tarp Service. Fire damage will often compromise the condition of windows, walls, and roofing. To maintain security and to protect against further damage, we will board up missing windows and walls, and place tarps on damaged areas of the roof.
  • Water Removal and Drying. If water damage is present, the water removal process will begin almost immediately, with the goal of removing the majority of the water. Our team will then employ dehumidifiers and air movers to remove any remaining water and complete the drying process.
  • Removal of Smoke and Soot From All Surfaces. SERVPRO uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and all other surfaces.
  • Cleaning and Sanitizing. We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. Our team uses a variety of cleaning techniques to restore your belongings to the condition they were in before the fire. We are also trained to remove lingering odors, using industrial air scrubbers and fogging equipment.
  • Restoration. This is the final step - getting your home or business back to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, installing new carpet, or painting surfaces, or it may entail major repairs, such as the reconstruction of various rooms or areas.

Here at SERVPRO of North Richland Hills, we are ready to help if your Texas home or business suffers from damage due to fire or water. You can also count on us when it comes to mold remediation and prevention.