All About Communication
Here at SERVPRO of North Richland Hills we take pride in our communication with our clients. In fact, did you know that we provide both written and oral daily communication to all our commercial clients! Co-Owner Kristi Stokes stated recently “When a business suffers a loss and is dealing with potentially loss of income, employees and customers complaining; the last thing they should have to deal with is a mitigation company that does not provide daily updates with a high level of professionalism.”
As a business owner or property manager this should be your expectation. You need a company that will get your building restored correctly and quickly and during this time you need excellent communication throughout the process. Included in the daily communication, SERVPRO of North Richland Hills provides before, during and after pictures, a daily burn rate of the cost and a daily journal of the work that was performed and the work that will be performed in the future. Additionally, a scope of work is provided and if any change orders are needed the scope of work is updated once approval is received.
Anthony Robbins once said, “The way we communicate with others and with ourselves ultimately determines the quality of our lives.”
If quality of life is important to you then SERVPRO of North Richland Hills is your answer…..