Highly Trained Restoration Specialists

The Best Trained Staff in Damage Restoration

To be the best fire and water remediation company in Fort Worth and the Mid-Cities, we start with the best disaster training program in the industry. 

Staff training begins on Day 1 with a thorough classroom training program.  Every staff member, regardless of position, passes SERVPRO’s rigorous training for every specialty area we provide.  After those certifications are earned, staff members visit project sites for practical learning next to an experienced, senior member of our team. 

Water Damage Restoration

Our technicians pass both the IICRC and SERVPRO water damage restoration testing to earn their certification.  Our water removal services are most often needed after:

  • Mid-Cities and Fort Worth Storm Damage
  • Water Heater Leaks and other Leaking Pipes
  • Sewage Backup Cleanup
  • Firefighting Efforts

Fire Damage Restoration

Our technicians earn both the IICRC and SERVPRO fire cleanup certifications.  We are trained to handle:

  • Fire Smoke Deodorization
  • Soot Cleanup
  • Ultrasonic Soot Removal from all Belongings

Mold Remediation and Biohazard Cleaning

Many of our technicians are certified mold workers eligible to perform mold removal in Texas.  They have also been trained to safely handle cleanup after biohazards, including:

  • COVID-19 (Coronavirus)
  • Bloodborne Pathogens
  • Urine and Feces

Esporta Wash System Operator

Our franchise is one of the few Esporta Certified Operators in North Texas, which makes us uniquely qualified to sanitize clothing and other textiles to food-grade safe after water and fire damage, biohazards, and even mold.  

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of North Richland Hills offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)